Shipping
All local orders will be shipped using Singpost’s Normal Mail service at no additional cost (delivery time: 3-5 working days). If you prefer for your parcel to be trackable, an additional SGD$3 is applicable for all Registered Mail parcels (delivery time: 1-3 working days).
Registered mail is highly recommended as it provides tracking information. We are not liable for any lost normal mails as it is not traceable.
Q Express is available for urgent request (1-2 days).
All Malaysian and Brunei orders will be shipped using Singpost’s Overseas Registered Airmail at a flat rate of SGD$6 (delivery time: 5-10 working days). This is a trackable option.
All International orders will be shipped using Singpost’s Overseas Registered Airmail (Different Rates applies depending on total weights). This is also a trackable option.
RETURNS
Due to hygiene reasons, we do not accept any returns or refunds.
All swimwear are thoroughly checked before mailing. However, in case where product has obvious manufacturing defects:
Items must be returned within 7 days from the date of shipment and must not be worn, washed and tag not removed.
We will do a one-for-one exchange.
We reserve the right to refuse any returns deemed inappropriate.